Friday, December 19, 2008

Toyota Sienna Frozen Doors

Frozen Doors on Sienna XLE Limited 2004, but other models too.

Dear Toyota Sienna Owners,

We purchased our lovely, Toyota Sienna, at the end of May of '08. We have been having none stop problems, since the weather turned cold, with our van doors freezing shut on us. As you can imagine, this has caused issues with lights not shutting off because the doors won't shut all the way which causes the battery to run down and a host of other frustrations.

We are scheduled, in the next couple of weeks, to take the van in again, and have new seals put on. We will obviously be putting them to the test.

We are dealing with a great dealer, but the service manager told us there just aren't enough Canadians complaining to get the attention of Toyota Canada.

On Jan. 8 of '09, there will be a meeting in Calgary, to discuss the issues, of cold weather related problems with Toyota vehicles. We have asked to have this issue brought forward. We will be contacted, after the meeting.

I have set up this blog to ask that any Canadians that are experiencing this problem, to please do two things.

First, I would like for you to phone Toyota Canada and file a complaint, to which they should issue you a file number, please keep that number. 1-888-TOYOTA-8 or 1-888-869-6828

Secondly, I would appreciate you making a comment in this post, regarding the year of your Sienna, and what's been happening to your doors, with as much details as you can. I will be forwarding all this information on to the Service manager who will be bringing this issue forward. If we get enough Canadian Sienna owners speaking up, perhaps we can get this problem resolved.

This is not just an annoyance issue, this is an issue of safety. Not being able to get children in and out of a vehicle in a safe manner is wrong.

Thank you to all who are taking the time to help make a difference.